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BurnleyComputers
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How buying works

Pick your stock, pay at checkout, and follow it by email to your door. Here is everything in between, including what each grade means.

Pick, pay, track, receive

  1. 1

    Pick your stock

    Open any lot to read its spreadsheet: every machine, its processor, memory, storage, keyboard and grade. Parts and phones list their full spec.

  2. 2

    Pay at checkout

    Pay by card through Stripe. Add your delivery address and, if you are buying for a business, your company name and VAT number.

  3. 3

    Get your invoice

    Your invoice arrives by email the moment payment clears, with the order number and everything on it.

  4. 4

    Follow it to your door

    We email you as it is picked, packed, dispatched and delivered. Insured Royal Mail Special Delivery or Parcelforce under £2,000; our own delivery trucks from £2,000 up, and anywhere in the world by quote.

Your order emailsOne at every step

  1. Your order: payment received

    Thank you, we have your payment. Your invoice is attached below, and we will email you again as your order moves.

  2. Your order has been picked

    Your order has been picked from stock and is on its way to packing.

  3. Your order is packed

    Your order is packed and ready to go.

  4. Your order has been dispatched

    Your order has left us and is with the carrier.

  5. Your order is on the way to you

    Your order is out for delivery.

  6. Your order has been delivered

    Your order has been delivered. Thank you for buying from us.

The emails you receive, word for word. If anything goes wrong in transit, you hear from us first.

Grades, A to D

Every unit on a spreadsheet carries a cosmetic grade. Grade is about how it looks; every grade works unless the sheet says otherwise.

  1. AExcellentClose to new. Minimal signs of use.Light marks at most, only visible up close. Screen, keyboard and casing in very good condition. Fully tested and working.306 units on the site today, 2%
  2. BGoodNormal signs of use. Fully working.Light to moderate wear: scuffs or small scratches on the lid or base, some shine on keys. Nothing that affects use. Screen free of cracks. The most common grade in business stock.12,041 units on the site today, 94%
  3. CFairHeavy cosmetic wear. Fully working.Visible scratches, dents or marks on the casing, possible marks on the screen. Fully functional, priced for resale where looks matter less, or for refurbishment.404 units on the site today, 3%
  4. DAs describedSignificant damage or a stated fault.Heavy damage, missing parts or a known fault, recorded against the unit on the spreadsheet. Sold for parts, repair or refurbishment, exactly as listed.11 units on the site today

Delivered to you, anywhere

Every order is dispatched from our warehouse in Dundee, delivery only, anywhere in the world. How an order travels depends on where it is going and what it is worth.

In the UK

Orders under £2,000

Insured Royal Mail Special Delivery or Parcelforce

Insured and tracked. The carrier sets the delivery time.

Orders of £2,000 and over

Our own delivery trucks

To your door on our own truck, Monday to Friday, 9am to 5pm. We cannot promise an exact time.

No collections. Delivery only: we do not offer collection on any order. Every order is delivered, tracked from dispatch to your door.

Worldwide

We deliver anywhere in the world through our logistics partners, quoted per order. These are the places we send to most:

UK and Ireland
United Kingdom, Ireland
Europe
Belgium, Netherlands, Germany, France, Norway, Sweden
Africa
Nigeria, Ghana, Kenya, Cameroon, DR Congo
Middle East and Asia
United Arab Emirates, Pakistan
Americas
United States

Somewhere else? Ask. Tell us the destination and we send a delivery quote with a secure Stripe payment link.

Payment

Every order, from one stick of RAM to a whole lot, is paid by card at checkout through Stripe, and your invoice is emailed straight away. We do not offer credit or payment terms.

Orders are dispatched once payment has cleared.

Need to know

Is the lot still available?
Every lot for sale is checked each morning, and sold lots come off the list. When you order, we confirm the lot is still available before it is dispatched.
Can I collect?
No. We deliver only, so we cannot accept collections on any order.
Do you deliver outside the UK?
Yes, anywhere in the world, including the UAE, Europe, Africa and the US. Message us with the destination and we send a delivery quote and a secure Stripe payment link.
How do I pay?
By card at checkout, through Stripe, for every order. Your invoice is emailed the moment payment clears. We do not offer credit or payment terms.
Are the machines BIOS locked?
No BIOS locks, unless the spreadsheet says otherwise. If a unit has a lock, it is written on that unit's row.
Do they come with chargers?
Most lots ship without chargers. The Charger column on each spreadsheet shows which units include one.
Can I return something?
Yes. If you are buying as a consumer you have 14 days from delivery to change your mind, and longer if something is faulty. Business buyers report anything dead on arrival within 7 days. How returns work
Can I buy part of a lot?
Lots are sold complete unless we agree otherwise. If you only need part of one, ask: sometimes it is possible.
How long does delivery take?
Insured post arrives whenever the carrier delivers. Orders of £2,000 and over come on our own delivery truck, Monday to Friday, 9am to 5pm; we cannot promise an exact time. Abroad depends on the destination and the logistics partner.
What do the grades mean?
A is close to new, B shows normal use, C has heavy cosmetic wear and D is sold as described. Read the full guide.
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